Client Service Representative - Group Benefits
Tracy has been a member of Schuster Boyd McDonald since February 2007. Tracy graduated with honors with a diploma in Dental Assisting and Dental Hygiene. She is bilingual in French and English. Tracy has acquired a detailed and expansive knowledge of employee benefits programs through direct contact with employers, employees, insurance carriers and service providers. Prior to joining our firm Tracy provided administrative services for a major insurance company in Ontario. As a member of our team Tracy's responsibilities include but are not limited to fielding client inquiries concerning claims, billings, disability applications and general benefits issues. She works with insurers and providers contacts in order to obtain information and provide resolution to issues/problems. Tracy also produces accurate client billings, reviews and reconciles insurer billings and produces monthly premium payment to insurers.
You can contact Tracy directly at Ext. 226 or email firstname.lastname@example.org